Security
Built into every layer
of the platform
SOC 2 compliant, trusted by enterprise teams, and designed to keep customer data protected, resilient, and where it belongs.
SOC 2 compliant
Ascent Cloud uses enterprise-grade best practices to protect customer data, and works with independent experts to verify security, privacy, and compliance controls through a SOC 2 report against stringent standards.
Trusted by Fortune 100
Ascent Cloud works with many Fortune 100 companies by earning trust through comprehensive security measures that meet the expectations of complex, high-scale organizations.
Native to Salesforce
LevelEleven and Geopointe are 100% native Salesforce apps built entirely on the Lightning Platform, so data is processed inside the customer’s Salesforce environment with the speed, accuracy, and assurance that comes with Salesforce’s security foundation.
Data Protection Policy
Ascent Cloud takes the confidentiality and integrity of customer data very seriously. We work to protect data from unauthorized access and ensure it remains available when needed. We host on Amazon Web Services in the US East region by default, with data replicated across multiple zones for redundancy and disaster recovery.
Disaster Recovery Plan
Disruptive threats can occur at any time and impact normal business operations. We’ve considered a wide range of potential threats, including environmental disasters and emergency situations. We have tested and are prepared to launch a three-phase process to maximize your access to our solutions.
Information Security Policy
Our policy establishes procedures to help Ascent Cloud and its systems recover as quickly as possible after a disruption. This ensures we can continue supporting customers even when unexpected events occur.
Data Retention Policy
Ascent Cloud protects information in all forms, including written, spoken, electronically recorded, or printed, throughout its life cycle. This includes protection from accidental or intentional unauthorized modification, destruction, or disclosure. We also maintain appropriate security for the equipment and software used to process, store, and transmit that information.
